Teeing Booking & V1 System Members FAQs (Updated 4th May 2025)

1. Booking Confirmation emails

* For competition bookings you will receive emails for all changes to the time slot you have booked into
* For Casual bookings the only email you receive will relate to the booking you made. Should another player add themselves to the booking OR remove themselves you will not receive an email
* You can check your future bookings using the HDID App or the V1 Members Hub. (A) in HDID, from the home screen you select the “Booking” option and from the next screen you can scroll down to see your upcoming bookings. (B) V1 Members Hub App, if you scroll down on the home screen you will see your next 10 bookings. Pressing “show all” takes you to the HDID App page mentioned in (A)

2. Joining a Team in a pairs DRAWN competition

* If you would like to join a single player in a DRAWN pairs competition please contact the Pro Shop or your section Captain / Handicap Secretary who can add your name.

3. Booking into a Drawn Competition

* Our Drawn competition tend to be in 30 min “Zones” – after the Booking closes the drawn is performed and you will be assigned a tee time within that 30 mins and receive an email with your booking details
* When booking into a Drawn competition you book into a ZONE you can see against each zone the total tee slots, slots booked (unavailable) and slots available (remaining). You can also view the players currently in that Zone

4. Messages on the Tee Sheet

* Daily Messages (Course) – Blue Banner. These can be found at the top of the screen and give a summary of that days notices
* Competition Messages – Yellow. These give a summary of the reserved slots.
* RED Warnings – these tend to be shown when you do not meet the criteria to enter the competition and in turn make a booking for a reserved slot

5. Blue “I” Information in Yellow banner

* Pressing this gives you the details of the competition format etc. Please always refer to the information on the sign in screens on the day of sign in as there MAY be last minute changes (although these should be consistent with the same booking messages)

Member Application Information (April 2025)

At Bracken Ghyll Golf Club we have a number of systems available to members that allow you to manage you membership and golf.

The 2 main applications are How Did I Do and the V1 Members Hub, these are linked together using your Club V1 Passport Logon details (see below). These platforms can also be accessed via webpages BUT installing the applications gives you real-time access and PUSH notifcations for information such as your Club Card Spending and Credits and Course Status plus much more.

There is a 3rd application provided by England Golf the MyEG App. This allows you to register score intents at away courses and also see your handicap scoring history plus more! Details can be found lower down on this page.

You will find below links to the corresponding App Stores to download the applications and a User Guide for the V1 Members Application. This includes details of how to register for the application and your Club V1 Passport account. If you have received your welcome email you can create your Passport Account by visiting the club website and selecting "Member Login" at the top of the page. Please note you MUST use the same email address as we have on file that was used on your application form. Should you have any queries please email appsupport@brackenghyll.co.uk and we will do our best to assist.

The applications have many features including:

• Course Status PUSH notices
• Member Card balance, transaction details and top up
• Club Document access
• Club News and Notices
• Competition Results
• Knockout Draw and Result returns
• View the Club Diary and make tee bookings
• And much much more!

Over the coming year Club Systems are planning to bring HDID and V1 Members Hub into a single application 😊

Kind Regards

The Bracken Ghyll Technical Team

Club V1 User Guide

Please click the link below to view / download the interactive Club V1 Members Hub PDF Guide